Privacy Policy
Effective Date: February 26, 2025
At Firstview Smart Solution (operating under the name Customer Care Center), your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information from our users:
- Personal Identification Information: This may include your name and phone number when you request our services or fill out a contact form. This is the only personal data we collect from our customers to schedule and complete service requests.
- Usage Data: We may collect information on how you access and use the website, such as IP addresses, browser type, and device information. This data helps us improve the user experience and monitor website performance.
2. How We Use Your Information
The information we collect is used in the following ways:
- To schedule and provide our home appliance repair services.
- To communicate with you regarding your appointment or service inquiries.
- To send service updates, reminders, or promotional offers, if you have opted-in to receive them.
- To improve our website functionality and service offerings based on user feedback and usage patterns.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services, such as payment processors or service scheduling tools.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We do not collect or use cookies or any other tracking technologies on our website. You can visit our site without worrying about cookies being stored on your device.
6. Advertising
We advertise our services through Google Ads. This means that when you search for related services or visit our website, you may see ads for Firstview Smart Solution on various platforms that are part of the Google network. These ads are designed to help us reach users who may be interested in our LED TV repair, washing machine repair, microwave oven repair, and AC repair services.
7. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience, but we do not control and are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.
9. Your Rights
You have the right to access, update, or delete your personal information. If you would like to request any changes to the information we have collected or have any concerns regarding your data, please contact us directly at [contact information].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Firstview Smart Solution
Customer Care Center
Ground Floor, No.17 Property No 86, Kadugonahalli,
Shaheen Taj, 17th Cross, Bengaluru,
Bengaluru Urban, Karnataka, 560045
Email: Info@Customercarecenter.online
Phone: +918050068299
Copyright Notice:
All product names, brand names, logos, and trademarks™ mentioned on this website are the property of their respective owners. These trademarks are used for informational purposes only and do not imply any endorsement or association with Firstview Smart Solution or its services.
Disclaimer:
Firstview Smart Solution is an independent service provider offering appliance repair services. All service calls and repairs are conducted by our skilled technicians. We are not authorized, affiliated with, or endorsed by any specific brand or manufacturer for the repair services we provide. Our services are available for various home appliances, including LED TVs, Washing Machines, Microwave Ovens, and ACs, irrespective of brand.
Note on Images:
All images displayed on this website are for representation purposes only and may not accurately reflect the actual products or services provided. For more detailed information about our services and appliance repairs, please contact Firstview Smart Solution directly.